Microsoft Help Forums: Anyone experienced with loading Trend Micro Client Server Security Agent? - Microsoft Help Forums

I know this is not on topic for this group, but I don't know where to go for
help. The client's network guy ( a out of town contractor ) says he can't
recall how to install the Trend Micro Client Server Security Agent. I have
two new machines being held up from service because I won't put them online
without it. He gave me instructions a while ago which was an html page on
the server, but I can't recall the address and neither can he. I did an
online search and got some info about a remote installation, but don't know
how to access that app or an administration program for Trend Micro.

Thanks for any help and God Bless,

Mark A. Sam

Try this link:

https://esupport.tre...MB.aspx#install

hth

"Mark A. Sam" <MarkASam@EmEssEn.Com> wrote in message
news:Oinc4mZwKHA.812@TK2MSFTNGP06.phx.gbl...
>I know this is not on topic for this group, but I don't know where to go
>for help. The client's network guy ( a out of town contractor ) says he
>can't recall how to install the Trend Micro Client Server Security Agent.
>I have two new machines being held up from service because I won't put them
>online without it. He gave me instructions a while ago which was an html
>page on the server, but I can't recall the address and neither can he. I
>did an online search and got some info about a remote installation, but
>don't know how to access that app or an administration program for Trend
>Micro.
>
> Thanks for any help and God Bless,
>
> Mark A. Sam
>

I was just on that page. It seems that I need to open a program called
"Security Server", but don't know how.

When I did it, I opened an internal html page, which led me to an install
program. One of the links you gave me shows the syntax to do that , but I
don't know the port number. If I could identify that page, I would be home
free.


"LD55ZRA" <LD55ZRA@discussions.microsoft.com> wrote in message
news:hncfp4$5qi$1@speranza.aioe.org...
> Try this link:
>
> https://esupport.tre...MB.aspx#install
>
> hth
>
> "Mark A. Sam" <MarkASam@EmEssEn.Com> wrote in message
> news:Oinc4mZwKHA.812@TK2MSFTNGP06.phx.gbl...
>>I know this is not on topic for this group, but I don't know where to go
>>for help. The client's network guy ( a out of town contractor ) says he
>>can't recall how to install the Trend Micro Client Server Security Agent.
>>I have two new machines being held up from service because I won't put
>>them online without it. He gave me instructions a while ago which was an
>>html page on the server, but I can't recall the address and neither can
>>he. I did an online search and got some info about a remote installation,
>>but don't know how to access that app or an administration program for
>>Trend Micro.
>>
>> Thanks for any help and God Bless,
>>
>> Mark A. Sam
>>
>
>

Contact Trend Micro Support.

PS: Your client needs a new "network guy" and you need to find
better-informed clients (else your clients will end up blaming you for stuff
over which you have no control).


Mark A. Sam wrote:
> I know this is not on topic for this group, but I don't know where to go
> for
> help. The client's network guy ( a out of town contractor ) says he can't
> recall how to install the Trend Micro Client Server Security Agent. I
> have
> two new machines being held up from service because I won't put them
> online
> without it. He gave me instructions a while ago which was an html page on
> the server, but I can't recall the address and neither can he. I did an
> online search and got some info about a remote installation, but don't
> know
> how to access that app or an administration program for Trend Micro.
>
> Thanks for any help and God Bless,
>
> Mark A. Sam

I spent hours trying to figure this out, trying to decipher the various
methods that Trend Micro presented. I finally figured out a simply method,
so simple that I wonder they could trash all of their complicated methods
for this:

Open Windows Explorer on the target machine and enter

\\ServerName\ofcscan\autopcc.exe

Where ServerName is the network server where OfficeScan resides.