Microsoft Help Forums: No Sound - Microsoft Help Forums

Here's a question for you.

The computer I have at the moment is a fairly new laptop and I use speech
recognition with it. To choose which microphone I want to use with it, (you
need a microphone to work with speech recognition, whether it be the laptops
internal built in array microphone or an external one) I go to the usual
place and right click the speaker icon on the bottom right hand corner of
the taskbar for recording devices and choose from there.

The laptop I had before this one, the first time I ever got it before I ever
bought a proper external microphone, I used the built-in array one which
came, built-in the laptop itself. I believe this microphone is also used
for all sound devices in the laptop. For example, if you were using Skype,
you would need this device for other parties to hear you on their computer
if you Skyped them.

Now bear with me. When I got this new laptop I gave the old one to my
daughter. Now bear in mind I used to use the built-in array microphone in
that one right at the beginning, before I ever bought a proper external one.

My daughter recently put Skype on the old one and we Skyped each other.

Now she could hear me fine but I could not hear her. I assumed that this
was to do with the microphone settings in the old laptop where I used to use
an old external microphone for speech recognition. I assumed it needed
reconfiguring so that the built-in array microphone needed to be highlighted
and set as default again.

So I right clicked on the speaker icon in the bottom right hand corner of
the taskbar and then recording devices and expected to see the array
microphone icon but there was absolutely nothing and everything in the box
was grey. There was nothing there to choose from, absolutely nothing.

So my question is this. Can anybody tell me why this is happening and how I
can correct the sound problem? Why is there absolutely no icon or anything
showing at all? Surely I should have expected to see the built-in array
microphone icon in the box, but in the box, nothing at all was showing, not
a bean.

Any ideas why this is? Any ideas how to put this right?

Thank you

Rod

> So my question is this.  Can anybody tell me why this is happening and how I
> can correct the sound problem?  Why is there absolutely no icon or anything
> showing at all?  Surely I should have expected to see the built-in array
> microphone icon in the box, but in the box, nothing at all was showing, not
> a bean.
>
> Any ideas why this is?  Any ideas how to put this right?

First step is to right click in the Recording Devices dialog box. Make
sure the two following are enabled with check marks:
1. Show Disabled Devices
2. Show Disconnected Devices

If that does not bring back the recording microphone, you will need to
check the BIOS to see if the built in microphone is enabled. Check
the BIOS settings on booting the computer. You can usually get to the
BIOS settings by hitting the Delete key, or the F1 key.

Marty Markoe, eMicrophones, Inc.
See us at: http://www.mymsspeech.com